What does it mean to have us in the background?

Having a business intelligence team from Client Support Services in your back pockets helps you….

Lead your team knowing you have the right information

Our team is trained to interpret and analyze operations data but also break it down so anyone in your team can understand. Data can be read in a million different ways and incorrectly if you are not trained in it. By having someone trained in interpreting and displaying data, you can pull out what you need when you need it so you are reporting accurate and real-time information to improve services.

Handle challenging situations with your sound historical monitoring and knowledge

When you work with us, we keep your data safe and secure, knowing that you will need to pull historical information to help make good decisions at any time. Whether it be a food safety incident or a negative customer satisfaction report, you have the historical data to handle difficult situations and back up your successful operations to move forward in the best way possible.

Leave work and go home feeling informed and secure

knowing that at any time, you can pop on to your individualized dashboard, developed by your client support services team, to see how your operations are functioning. All the way from customer satisfaction reviews, leadership goals, and financial monitoring to day-to-day safety. It’s all there so you can breath easy.

Be a part of a community of high-performance operations

We have worked with over 400 Colleges and Universities and 150 Corporations for the last 35 years. We have set up Best Practice Groups, research studies, Best Value Solutions, conducted customer satisfaction surveys, and safety evaluations. When you work with us, you have a large amount of historically accurate aggregate data and information to make informed decisions based upon like and similar facilities to you.

Reduce your work and stress load while still getting the key elements to improve services

We take on the tedious tasks and automate the monitoring process so you know your services are continually watched even when you are not around. And you will be alerted if anything needs your attention in your services. Interested to see how we do this? Click the button below to start looking at our tools.